Refund Policy
Refunds and Returns Policy for Balkanic LTD
**Last Updated:** October 17, 2025
Balkanic LTD (“we”, “us”, or “our”) operates the website https://www.balkanicgiveaway.com (the
“Service”), which facilitates promotional giveaways where prizes are provided by third-party
vendors/sponsors.
Please read this policy carefully as it outlines our approach to refunds and returns in the context
of our giveaway model.
1. Nature of Our Service
Our Service involves the organization and administration of prize draws and competitions.
Participants purchase entries/tickets for a chance to win a prize. The prizes themselves are
supplied and fulfilled by third-party vendors or sponsors, as detailed in our Prize Terms &
Conditions.
2. No Refunds on Entry Purchases
Due to the nature of our Service as a competition/giveaway platform, all purchases of
entries/tickets are final and non-refundable. By purchasing an entry, you acknowledge and
agree that you are participating in a game of chance/skill (as applicable) and that no refund will
be issued for any reason, including but not limited to:
* Failure to win a prize.
* Disqualification from a giveaway due to non-compliance with Prize Terms & Conditions.
* Changes to giveaway details (e.g., prize alternative offered as per Prize T&Cs).
* Any other reason related to your participation or the outcome of the giveaway.
3. Prize Fulfillment and Returns
As Balkanic LTD does not directly supply the prizes, our role in prize fulfillment is limited to
administering the giveaway and facilitating the connection between the winner and the prize
sponsor/vendor.
3.1. Prize Delivery
* Prizes are delivered directly by the sponsoring vendor/partner to the verified winner within 14
days of winner verification, as per our Prize Terms & Conditions.
* Balkanic LTD is not responsible for delays in delivery caused by the vendor, shipping carriers,
or circumstances beyond our reasonable control. However, we will act as a liaison to assist in * If a prize is received defective or damaged, the winner must notify Balkanic LTD at
contact@balkanicgiveaway.com within 48 hours of receipt.
* Balkanic LTD will then liaise with the sponsoring vendor/partner to arrange for a repair,
replacement, or alternative resolution (e.g., cash equivalent), as per the terms of the
sponsorship agreement and our Prize Terms & Conditions.
* The responsibility for the quality, condition, and any warranty of the prize lies with the
sponsoring vendor/partner.
3.3. Prize Returns
* Prizes are generally not eligible for return to Balkanic LTD. Any return, exchange, or warranty
claim for a prize must be handled directly with the sponsoring vendor/partner, in accordance
with their respective policies.
* Balkanic LTD will provide the winner with the necessary contact information for the
sponsoring vendor/partner for such claims.
4. Alternative Prizes
In the event that a specific prize becomes unavailable, or if a resolution for a defective/damaged
prize cannot be reached with the vendor, Balkanic LTD reserves the right to offer an alternative
prize of equivalent value, which may include a cash equivalent, as outlined in our Prize Terms &
Conditions.
5. Contact Us
If you have any questions about this Refunds and Returns Policy, please contact us:
* By email: contact@balkanicgiveaway.com
* By phone number: +447448302021